Please review the following information carefully. Expand each section and read through before confirming your agreement at the bottom.
We accept credit cards, USD, and Mexican pesos. Some of our practitioners also accept Wise.
Please note that pricing for injectables at our external clinic may vary from our Thursday schedule. If you have any questions about pricing before your visit, feel free to message us.
We only proceed with treatments that align with your individual needs. If a treatment isn't the best option for you, we'll always take the time to discuss what's most suitable and possible.
You will communicate directly with Ally regarding all appointments, questions, pre- and post-appointment concerns.
You'll receive a confirmation text 48 hours before your appointment. Save our WhatsApp number now and send us a quick hello — that way we're already connected if you need anything before your visit.
Injectables with Dr. M (Thursdays)
We are located in the center of town inside Ilum Spa — a white house with Arab arches, in front of Negra Tomasa & to the right of Pitaya boutique.
Treatments with Aurora
Located next to the Chinese restaurant. → View on Google Maps
External Clinic (Mon–Sat)
Also next to the Chinese restaurant. → View on Google Maps
Exact addresses will be confirmed via WhatsApp after booking.
Tulum Botox values your commitment to appointments. We understand that circumstances arise — however, our schedule is in high demand and your respect for our team's time is deeply appreciated.
Cancellations within 48 hours of your appointment — or no-shows — are subject to a cancellation fee of 500 MXN / $31.25 USD.
Please prioritize your appointment and adhere to the scheduled time. If you need to reschedule, message us as early as possible.